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Chester Train Station

‍Chester Train Station is a central point for railways of North Wales and the North West of England and this station is an important hub for commuters, travellers and tourists alike.



In this article, you can find out everything you need to know about Chester Train Station. It has a wealth of amenities available, local hotels, Chester Pubs, boat rides, places to eat, and all within a stroll's distance, and great transport links to get you around the City of Chester easily.

Location and opening times

Opening Times Chester Station

Chester Railway Station is open every day of the year, with the exception of a few holidays that fall outside of the UK’s train timetables.


On some Bank holidays like Christmas Day, you will find there are no trains running in the UK. Trains depart from the station between 5 am and 11.30 pm.

Chester Train Station sits comfortably on City Road, serving as a critical nerve centre for the city and the surrounding areas. Its Victorian-inspired architecture and accessibility features make it not just a transportation hub but a destination in itself.

The main entrance opens into an expansive concourse, home to the ticket counters, help desks, and a variety of retail outlets.


The station encompasses seven platforms, with three immediately accessible from the concourse. The remaining platforms can be accessed via a bridge crossing or by utilising the station's lifts, thereby ensuring easy movement for all passengers.

Chester Train Station Map
Chester Station Map

Amenities available at Chester Train Station

Chester station platform 6 and 5

At Chester station, we found the Customer Services Office, situated in the main concourse, very helpful. The staff were pleasant and directed us to the correct platform when we wanted to take a trip to Liverpool and back. You can call them: 03457 48 49 50

Getting your tickets at Chester Station

  • Ticket purchase and collection are made hassle-free with three strategically placed ticket machines next to the barriers.

  • A specially designed ticket counter caters to wheelchair users.

  • Pre-booked tickets can be collected from designated machines or the ticket office.

Train information updates on the station

Real-time information regarding departure and arrival times is made available via customer information screens and public announcements, keeping passengers informed throughout their journey.


Facilities such as accessible restrooms, including National Key Toilets, are located on the main concourse and Platform 7a.

Refreshments & Necessities


There are waiting rooms along with the station's coffee shop, bar, and a magazine/bookshop, ensuring passengers have access to all necessities while awaiting their train.

Car Parking

Car travellers are well-accommodated with the provision of 113 parking spaces, including 6 dedicated for accessible parking. For cyclists, a secure and covered cycle storage area is available behind the main concourse buffet.

Car Rental

Car rental services: If you’re in the process of planning a trip and you need to hire a vehicle, you can call the Enterprise Car Club which is based at 1 Station Road CH1 3PA.


If you book your car rental in advance, you can secure discounted rates and save money on your travel expenses.

NCP car park Chester Station East

Chester Station Facilities

Facilities Chester Station Facilities

Ticket Office, Ticket Machine, Seated Area, Trolleys, Toilets, Station Buffet, Baby Changing Facilities, Public Telephones, Cash Machine, Retail outlets, CCTV, Customer Information Service, Left Luggage and Lost Property. There is No Free Wifi on the station.

Chester Station Accessibility

Accessibility Chester Station

Help Line, Induction Loop, Accessible Ticket Machines, Accessible Ticket Counter, Train Ramp Access, NKS (radar), toilets, Step Free Access, Ticket Gates, Impaired Mobility Set Down and Wheelchairs available

Chester Train Station Entrance

Train Services and Ticket Details

 Train Services and Ticket Details

Chester Train Station is an integral part of both local and long-distance travel networks. It is serviced by key operators such as Transport for Wales, Avanti West Coast, and Northern, providing frequent services to a range of destinations.

For instance, Transport for Wales connects Liverpool to Chester in a swift 44-minute journey, and Shrewsbury to Chester in just under an hour.


Avanti West Coast facilitates a quick 22-minute transit from Crewe to Chester. Additionally, services from Manchester to Chester, operated by both Transport for Wales and Northern Trains, average around 1 hour and 7 minutes.

Ticketing is straightforward at Chester Train Station. Tickets can be purchased in advance or on the day of travel from the ticket office or self-service machines.


These machines are fully accessible, ensuring ease of use for all passengers. Regular commuters will appreciate the eco-friendly Smartcards, providing a sustainable alternative to traditional paper tickets.

You can also buy tickets online before your journey

Chester Train Station

Chester Station Car Parks

Chester Station Car Parks

If you plan to drive and park at Chester Railway Station, the nearby NCP car park Chester Station East  has 251 spaces and charges a flat fee for 1, 2 or 3 days or a week.


Prices are reasonable as long as you're looking for long-stay parking. You get 24 hours at £8.00, for example, and the fee for a whole week at £32.00 is even more economical.


There are also plenty of public car parks nearby that you can use. You can find public car park on Hoole Road.


There is a 20-minute drop-off bay alongside the station entrance near the main taxi rank as you come out near the main station bus stop.

Nearby Hotels to Chester Station

Nearby Hotels

The Queen at Chester Hotel

The Queen Hotel Chester

Premier Collection by Best Western - A magnificent Grade II listed hotel dating back to 1860, The Queen is located directly opposite Chester Train Station.


It offers comfortable rooms, impressive historic interiors, and excellent customer service. You can reach them at City Road, Chester CH1 3AH.


Full details through and can book online

MILL Hotel & Spa

The Mill at Chester

Recommended Hotel, near the station (less than a 5-minute walk) and great central location. On-site Restaurant and breakfast inclusive rates at hotel.

Reviews off

“It was very clean and staff were lovely. It was reasonably priced I'm bar and restaurant.”

Charlotte - United Kingdom

“I brought the night away for a Christmas gift for my daughter and her boyfriend. They loved everything minute of it and liked the facilities.”

Rhianne - United Kingdom

“Bed was very comfortable pool facilities great breakfast was delicious and price was great”

Wilkinson  - United Kingdom

"We found this hotel was great in price and facilities."

Nigel - Let's Go Chester


This hotel provides clean, comfortable rooms at budget-friendly rates.


You can find them at Milton Street, Chester, CH1 3NF. 


For more details and to book visit

Public Transport and taxi services

Public Transport and Taxi Services

In addition to the local bus services and the 'RailLink' bus service that operates from Chester Train Station, taxi services are also readily available.


They provide a quick and convenient means of getting around the city. Here are a couple of taxi companies operating in Chester:

Chester Taxis - Offering services around Chester and the surrounding areas, they can be reached at 01244 421024

Abbey Taxis - Another popular taxi service in Chester.

You can contact them at 01244 318318

Public Transport Connections


Chester Train Station is a hub of local transport links. Find out the times and services of the local bus services operating from the station's entrance.


Additionally, the 'RailLink' bus service runs from outside the station to Chester city centre, operating from Monday to Saturday. This frequent service offers a direct connection to the city's heart.



Chester Train Station is more than just a transport hub; it's a comprehensive solution for commuters and explorers alike.


Whether you're commuting to work, embarking on a long-distance journey, or discovering the historic City of Chester, the station stands ready to serve you.


With its prime location, ample Chester East Station Car Park, and seamless transport links, Chester Train Station truly is your gateway to the heart of Cheshire.

Chester Train Station

Questions and answers

Q & A

Q. How far away from Chester Train Station is Chester FC?

A. The football club is about 2.5 miles from Chester Railway Station.

Q. What is the best way to get from Chester Train Station is Chester FC?

A. The fastest method to travel from Chester Station to Chester Football Club is by taking a taxi. This journey will cost between £10 and £13 and only takes about 5 minutes.

Q. How far away from Chester Train Station is Chester Races?

A. The Races are about 1.4 miles away from Chester Railway Station.

Q. How much does it cost in a taxi from Chester Train Station to Chester Races?

A. The taxi from Chester Train Station to Chester Races costs between £8 - £11 and takes about 4 minutes to get there.

Q. Is there Free Wifi on Chester Train Station?

A. No, there is no free Wifi on Chester Train Station

Q. Are all platforms accessible for the disabled on Chester Train Station?

A. Yes, all platforms are accessible as there are lifts enabling you to get to all 7 platforms.

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